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Frequently Asked Questions (FAQ)
Questions Answers
How can I confirm
that my TV is working
properly?
The TV has a built in Self Test. On the remote control, press
MENU and scroll down and select HELP to access the TV SELF
TEST. Run the test and follow the on screen instructions.
Why doesn’t the remote
control work?
Check that the batteries are fresh, are of the same type and are
installed with the correct polarity (+ & -).
To operate other devices, such as changing channels when using
Cable or Satellite boxes, or operating non-Panasonic Blu-ray
players, use the remote supplied with the device.
Why doesn’t the Touch
Pad Controller work?
Check that the batteries are fresh, are of the same type and are
installed with the correct polarity (+ & -).
Check if the controller is paired with the TV. (p. 19)
Check if the pairing range is within 1.6 ft (50 cm).
Check if the Touch Pad Controller is pointed toward the TV to turn
on the power.
Why is there no picture
or just a blue, black or
snowy screen being
displayed?
Ensure that the power cord is plugged in and the TV is turned on
(front red LED light should be on, not blinking).
Press the INPUT button on the remote to select the correct input
source.
Ensure all connections are correct and secure.
When using external video source, such as a Cable/Satellite
box or DVD player, ensure that the device is on and functioning
correctly.
Press MENU on the TV’s remote control. If the menu is displayed,
then the TV is working; recheck above steps.
Why is the screen blank
and the power indicator
blinking?
The TV has gone into shutdown mode to protect itself. Try
unplugging it for a few minutes and connecting it again. If there
was a temporary power surge on the AC line it may now be OK. If
the blinking returns, call 1-877-95-VIERA (U.S.A.) or 1-866-330-
0014 (Canada).
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